Digital Goods

Since your purchase is a digital product, it’s considered “used” once accessed, downloaded, or opened. For that reason, all sales on www.kristinegonzalez.com are final and non-refundable.

Because these items are intangible and instantly accessible, we’re unable to offer refunds, exchanges, or cancellations once your order has been processed.

If you experience an issue with your download or receive the wrong digital file, please email hello@kristinegonzalez.com within 7 days of purchase, and we’ll make sure you get the correct file or an updated link.

Physical returns, reshipments, or exchanges are not applicable to digital products.